QA for Service Coordination

Quality Assurance Video!


Quality Assurance for Service Coordination

Our Quality Assurance Management Team provides expert quality assurance reviews, consultation, and online training throughout the United States within HUD guidelines.

HUD has placed increased emphasis on the recommendation of Quality Assurance (QA) third-party reviews for HUD affordable housing. We provide quality assurance services and online training to approximately 130 service coordinators throughout the country. With our extensive training and feedback, your service coordinator will be able to expand their professional skills, thereby creating the highest quality residential programs. Their reviews will be Consistent, Compliant, and Confident. We partner with service coordinators to operate within your company policies while abiding by HUD guidelines. Each service coordinator’s confidence and empowerment will provide exceptional, supportive services to your communities.

We can provide:

  • Quality Assurance for Service Coordination Programs, providing comprehensive reviews that reflect HUD guidelines
  • Online Training with individualized QA Manager consultation, including new hire and ongoing continuing education
  • Continual Support from five QA Managers
  • SC Manual, best practices

We really appreciate all the knowledge AHEPA Management Company shares on Service Coordination. Their professionals are very precise in expressing the correct way to document Resident files. I always look forward to our meetings because I know I will always learn something new.

– Ellie Paino

I have worked with AHEPA Management Co. to create a HUD-compliant service coordination program at our property. Their level of knowledge is amazing to me. And when I phone or email AMC, they have always gotten right back to me with the answers. It’s so nice to have AHEPA Management Company as my Quality Assurance resource!

– Cathy Smiley

Donate Today

As a mission-driven organization with roots in giving back to the community, our focus is on our residents, their families, and the communities in which we live and serve. Since 1996, AHEPA Senior Living has supported nonprofits to an amount that exceeds $9 million. We have contributed to nonprofits that provide service dogs for veterans, provide services to survivors of domestic violence, advance opportunities for access to education, bolster critical at-home nutritional services for vulnerable seniors, support programs that empower women, and provide comprehensive vision care support for the blind and visually impaired communities. Help us to continue to make a difference.

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